Salt Survey Lab

Services

Same-week appointments, clear follow-up, and care that respects your time.

Primary & preventive care

Annual exams, immunisations, and screenings with results and next steps documented in a take-home summary. We offer same-week scheduling for new patients and maintain continuity by keeping patients with their primary clinician across visits. Referrals are sent with full chart notes so specialists have context before you arrive.

Chronic care management

Structured follow-up for diabetes, hypertension, and other long-term conditions with medication reviews built into the cadence. Our care team monitors labs between visits, adjusts protocols when targets shift, and coordinates with specialists without requiring patients to manage the hand-off themselves. Visit frequency is matched to condition stability, not a fixed calendar.

Diagnostics & labs

On-site phlebotomy and common imaging referrals coordinated by our care team, not a call centre. Most lab panels are processed within 24–48 hours and results are communicated with clinical context, not just a number. We flag critical values by phone the same day they are received.

Referrals & coordination

Specialist referrals with records sent ahead of time and a named clinic contact if questions arise between your appointment and the specialist visit. We track pending referrals and follow up with patients who have not received their appointment confirmation within five business days. Insurance pre-authorisation is handled by our administrative team.

Why Salt Survey Lab

How a job runs

Documented, scheduled, and signed off — the same process on a small repair as on a full install.

Step 01

Book online or by phone

Same-week slots for new and returning patients when clinically appropriate.

Step 02

Visit & plan

Exam, explanation, and a written follow-up plan — including who calls whom if results change.

Step 03

Follow-through

Reminder outreach for labs, imaging, and specialist appointments you agreed to at your visit.

Good to know

Common questions

The questions we get asked before most jobs start.

Do you accept insurance?1

We participate with major insurance plans and publish self-pay rates for common visits on our website. Call the front desk with your insurance card before your first visit and we will verify benefits and explain any out-of-pocket costs before you arrive.

Can I get same-day care?2

Same-day slots are reserved for urgent needs and released each morning online and by phone. If all same-day slots are filled, our triage nurse will assess your situation and may refer you to an urgent care or recommend a next-morning appointment.

How do I get my records?3

Request through the front desk, patient portal, or a written authorisation form. Records release typically completes within five business days. Urgent requests for hospital transfers or specialist visits are processed the same day.

Do you see children?4

We see patients 16 and older. For paediatric care, we maintain a referral list of trusted family medicine and paediatric practices and can assist with a warm hand-off.

No pressure. Just a straight answer.

Not sure which service you need?

Start with a conversation — we will tell you what the job actually needs and quote only that.